Paul C. Haambote

Since partnering with Craft Silicon, the Public Service Micro Finance Company (PSMFC) has transformed the way we deliver on our mandate of “Finance for the People Who Serve.” The Bankers Realm Core Banking System has enabled us to digitize loan processing, improve turnaround times, and expand access to affordable financial products for public service workers across Zambia. Our decision to migrate to Nimble in 2026 is a testament to the confidence PSMFC has in Craft Silicon and the solutions they provide. This migration marks the next phase in our journey toward complete digitisation of operations, ensuring that we remain efficient, transparent, and responsive to the needs of public service workers in Zambia. Craft Silicon’s ability to customize their solutions to our environment, together with their professional training and ongoing support, has strengthened our capacity to deliver inclusive financial services and positioned PSMFC for sustainable growth.